Indeni only integrates with Service Kingston or later releases. Patent and Trademark Office and may be registered or pending registration in other countries. Allan also has a blog post discussing the partnership. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors. Istanbul Support — SnowMirror 3. Display Values Improvements Starting with 3. For more information, see the Advanced Preconfiguration section in.
These first versions were improved upon greatly and are no longer supported by ServiceNow. The Treasure hunt is back on. With the Kingston release, ServiceNow improves upon these areas by adding intelligent automation and predictive tools. Existing users shall adjust privileges of their SnowMirror ServiceNow users. The integration ships with a script to update the PagerDuty Extensions with a single click. The second leap forward is the fact that even a single synchronization can utilize the whole thread pool i. In Kingston this has been solved by simply creating a new Page Route Map.
The first option is the Announcements banner feature and the second option is the new out-of-box Announcements widget, where you can define exactly where in a page the Announcement should be displayed. We use our portals to be customer facing and this is on our road map to try and implement. It also verifies that Indeni has successfully authenticated to ServiceNow. This script removes your existing v3. Can you share the documenation on how this can be configured? You can learn more about custom code. The retention period settings is available as well. This version helped companies become service oriented to better service their internal and external customers.
As always, SnowMirror stays compatible with the old releases, at least back to Istanbul. We recommend that you define this to help ensure that the ticket is routed to the correct team right away. This is used to tell Service Portal where to render the announcement. Now for the fun part: Service Catalog in Service Portal: There coming a whole new bunch of widgets and other fun stuff. The engine features anomaly detection, benchmark comparisons against industry peers, and performance predictions.
Advanced Filtering — SnowMirror allows filtering of the lists of synchronization and the list of historical runs is the new, advanced way which was inspired by the ServiceNow filtering feature. Support case number 350006 Beta August 2016 1. Thanks Sam Thanks for the above, I can see how that would work. I look forward to Kingston and Announcements. As always, developers can participate in Early Access and can start requesting Kingston instances from the Developer Portal as of now.
Indeni can integrate natively with your ServiceNow account, allowing you to leverage your existing ticketing system which will help your organization further automate the creation of incidences and issues uncovered in your infrastructure. This update included 48 new features that span the platform and business areas. Performance Boost — The major difference is that SnowMirror is able to identify individual ServiceNow nodes and maintain two sessions with each node separately. The probe would not work on a secondary hub. Work-around: Edit the resource and save your changes.
The probe utility command does not force a restart of the trellis probe or any other trellis services. Index Replication— This new feature allows creating the same indexes in the mirror database as they are defined on the ServiceNow side. For example, a document viewer option in the Kingston release lets staff view documents within the platform rather than downloading the document — and you can even track the number of views and downloads for that document. How can I find out if the integration has been modified? The ServiceNow platform has provided companies a centralized and intuitive platform that makes it easy to share knowledge, automate processes, and improve service deliveries in all areas. Integration support for ServiceNow Kingston release. We adhere to the Microsoft support policy.
Part 2 — Route Maps Part 3 — Order Guides Route Maps for Service Portal One of my favorite features in the Kingston release is the new Page Route Maps. Severity 1 The following table lists notable Severity 1 known errors in this patch. The video is here and the ServiceNow announcement begins around 14:30. This is an optional field. Edit Mappings — This new feature allows editing database column data types for individual fields. MetricBase releases Product Documentation ServiceNow Kingston Kingston Release Notes and Upgrades.
The image below shows the 2 display options, which are references to the same Announcement record. Automatic Monitoring imports discovered devices, such as nodes, interfaces, or volumes, based on the monitoring settings you define. These exciting functions help reduce human errors, increase response time, and lowers service downtimes, all while offering insights into response effectiveness. Based on the specified values, the alarms corresponding to an incident are acknowledged. After the successful creation of an incident ticket, Indeni will continue to update the ticket with new events. Sean Hi Sean, Sales person at Knowledge 18 said that version 5. November 22, 2017 7 minute read It is that time again in the ServiceNow year, new release Early Access season! Because these tables are polled on different polling intervals, the same interface may have different indices in each table as interfaces are remapped on independent polling intervals.
This means you don't have to go through the discovery import wizard after each discovery. If you plan upgrading to Jakarta then the upgrade to SnowMirror 3. Available versions Madrid - docs. Case number Description 957627, 936536, 886303 Universal Device Poller issues with unspecified exception messages. ServiceNow integration You can now integrate SolarWinds Orion Platform products with the ServiceNow, Inc. It makes reporting directly from the large mirror databases much easier. For more information, see the Advanced Preconfiguration section in.